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Payment Options  | About Shipping | About Fabric

About Shipping

Are shipping and handling included in the prices of items?

We do charge a separate fee for shipping and handling. International shipping-and-handling rates are based on the size of your order: the larger your order, the lower the rate. For international orders, the shipping-and-handling rate varies from 27% to 10% of your order total (please see chart below). If your order is to be shipped within India, there is a flat 10% shipping-and-handling fee. 

On the checkout page, you will select a delivery destination, and the next page will calculate the shipping-and-handling fee for you automatically. On request, we can also make special quotes for shipping if the merchandise order amount is over $1000.

What are your shipping-and-handling charges?

For delivery in India, the shipping-and-handling fee is 10% of your order total. 
For international orders, the shipping-and-handling fee is charged as a percentage of your order total as follows:

About Range

Shipping Charge

$ 30 - $ 90


$ 91 - $ 124


$ 125 - $ 150


$ 151 - $ 175


$ 175 - $ 200


$ 201 - $ 250


$ 251 - $ 350


$ 351 - $ 500


$ 501 - $ 750


$ 751 - $ 1000


$ 1001 - $ 2000


How long does delivery take?

We normally need a minimum of fifteen days for processing and shipping; outfits which have intricate hand work may take an additional two weeks or more. Check the description of the items you are ordering for more information. All our international orders are delivered by DHL or equivalent courier companies, and their portion of the total delivery time varies according to the destination. Delivery within India will be in 24 to 36 hours after your order has been fully processed.

Do you assure on-time delivery ?

No, we are not able to promise delivery times, since we do not handle delivery ourselves but use a courier service. However, you will be able to track your order online during both order processing and delivery.

How much VAT / Import duty will I have to pay?

Unfortunately, we cannot calculate this for you. VAT, customs taxes, and import duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. Each country has its own mechanism for calculating and collecting such fees. 
VAT / import duties / customs taxes are not included in our ordering process, but may be charged to you by your government. They are entirely your responsibility.
We apologize for any inconvenience this may cause you, but we are unable to alter the situation.

Will my order be delayed by import authorities or have problems with customs?

In our experience, there are few delays caused by customs or import procedures in most countries. The exceptions are Canada, where there are occasionally minor problems that cause a day or two of delay, and the U.K., where even small consignments may be processed harshly by the VAT authorities, causing a few or even several days' delay. Please keep in mind that all such issues are entirely beyond our control.

I will be visiting Lucknow for a day. Can I come shop with you directly instead of having things shipped?

Part of the reason that we are able to keep our prices so low and our selection so large is that we do not have any showrooms or shops of our own. There would be nowhere for you to shop with us! Our facilities are warehouses, offices, and workrooms. You certainly may find some of the things we produce in the better retail shops and boutiques all over India, but the only place to find our entire selection is on our websites.

What if I am not at home when the courier tries to deliver my order? Can I waive the signature requirement so that the package can be left on my doorstep?

As an international e-commerce business, we must require a signed hard copy of delivery receipts. We do ask our couriers to attempt delivery three times. If, on the first attempt, you are not at home, then courier company will either call you to arrange a better delivery time, or leave details in your mailbox or on your door about contacting them for special arrangements. The individual courier companies have their own systems and requirements for this type of service, which may also vary from place to place; you may wish to contact the courier directly for more details.


Range of Gents Full Kurta, Short Kurta & Shirts

Mens Chikan Wear

Range of Ladies Unstitched Suits, Stitched Suits & Tops

Ladies Chikan Wear

Range of Bed Sheets, Table Covers & Made Ups

Home Furnishings


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